Privacy Policy

Section 01

What Information We Collect

When you create an account and use services at bi66, we collect various types of information. This information helps us provide you with a safe, smooth, and personalized experience.

1.1 Information You Provide Directly

This includes information you voluntarily provide during the registration or login process:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form, never readable in plain text)
• Payment-related information, such as bKash, Nagad, Rocket, or bank account details
• Documents required for identity verification (such as a national identity card)

1.2 Automatically Collected Information

When you use our website or app, certain technical information is collected automatically:

• IP address and device identifier
• Browser type and version
• Operating system information
• Date, time, and duration of website visits
• Information on which pages were visited and which features were used
• Information collected through cookies and similar tracking technologies

1.3 Transaction and Gaming Information

As a record of your use of our services, we store:

• Deposit and withdrawal history, amounts, and timestamps
• Summary of gaming activity (bets, results, session duration)
• Bonus and promotion usage details
• Records of communication with customer service

Section 02

Purpose of Information Use

bi66 uses collected information only for specific and legitimate purposes. We never use information beyond what is necessary.

Section 03

Information Sharing and Third Parties

bi66 never sells your personal information or transfers it to other companies for marketing purposes. However, information may be shared with third parties in a limited number of situations:

3.1 Service Providers

Payment processors (bKash, Nagad, Rocket, banking services), technology infrastructure providers, and gaming software providers — these organizations receive only the information necessary to complete their specific tasks. They operate under our strict confidentiality agreements and cannot use the information for any other purpose.

3.2 Legal Requirements

We may be required to disclose information based on a court order, legal process, or a legitimate request from a regulatory authority. In such cases, we always endeavor to notify you in advance, where legally permitted.

3.3 Business Restructuring

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such situations, the new entity will be bound to protect your information under this Privacy Policy.

3.4 With Your Consent

For any purpose other than those listed above, we will always obtain your explicit consent before sharing information.

Section 04

Cookies and Tracking Technologies

The bi66 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of our services.

4.1 Essential Cookies

These are necessary for the basic operation of the website — maintaining login sessions, verifying security tokens, and saving your preferences. Without these cookies, the site cannot function properly.

4.2 Functional Cookies

These cookies are used to improve your experience — remembering your language preference, site theme, and details from your previous session.

4.3 Analytics Cookies

These cookies help us understand how users are using the site. The information collected is completely anonymous and is used to improve the site.

You can control cookies by changing your browser settings. Please note that disabling essential cookies may cause some services to not work properly.

Section 05

Data Security Measures

To ensure the security of your information at bi66, we apply industry-standard technical and organizational measures. The key components of our security framework are outlined below:

5.1 Technical Security

We use 256-bit SSL/TLS encryption, which keeps all data transmitted between your browser and our servers secure. All stored passwords are kept in hashed form — no employee can view your password.

5.2 Access Control

Only authorized bi66 staff can access your information for specific purposes. A log of every access is maintained and regularly audited. All staff work under strict confidentiality agreements.

5.3 Regular Security Audits

Our systems undergo regular security testing. If any security vulnerability is identified, prompt action is taken and, where necessary, affected users are notified.

5.4 Response to Data Breaches

In the event of a data breach, we will notify affected users and relevant authorities as quickly as possible. We will investigate the incident, take steps to limit the damage, and implement necessary measures to prevent such incidents in the future.

Section 06

Data Retention Period

bi66 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account Information: For as long as your account is active, and for a specified period after account closure as required by legal obligations.
• Financial Transaction Records: Retained for the long term in compliance with financial regulations.
• Login and Security Logs: Retained for a limited period for security analysis.
• Communication Records: Retained for a reasonable period for customer service improvement and dispute resolution.
• Marketing Preferences: Until you withdraw your consent.

After the designated period, information is securely deleted or anonymized so that your identity cannot be identified in any way.

Section 07

Your Rights

You have several important rights regarding your personal information at bi66. We fully respect these rights.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time.

Section 08

Protection of Minors

bi66's services are strictly for individuals aged 21 or older only. We do not intentionally collect information from anyone under the age of 21.

Age is verified during the registration process. If we are informed or become aware that a user is under the age of 21, we will immediately close that account and delete all associated information.

If you believe that a minor you know is using this platform, please notify us immediately at [email protected].

Section 09

Policy Changes and Updates

bi66 reserves the right to update this Privacy Policy as needed. Reasons for changes may include:

• Changes in legal or regulatory requirements
• Adding new services or technology
• Improving security practices
• Clarifications based on user feedback

If any significant changes are made, we will post a notice on the website or notify you by registered email at least 7 days before the date of change. Continued use of the service after the changes will be considered as your acceptance of the updated policy.

Previous versions of the policy may be provided upon request.

Section 10

Contact Us

If you have any questions, concerns, or complaints about the privacy policy, or if you wish to exercise your rights, please contact us:

We try to respond to your privacy-related requests as quickly as possible. Complex requests may take a little more time, but we will keep you informed.